Shipping policy
Effective Date: July 27, 2026
At Austin Style Boutiques, we are committed to providing a reliable and convenient shipping experience for our customers. We carefully prepare each order, including greeting cards, planters, decorative items, and gift packaging products, to ensure your purchase arrives safely and in excellent condition.
Please review our shipping policy below for details about processing times, delivery information, and shipping terms.
Shipping Area
We currently provide shipping services to: United States only.
At this time, Austin Style Boutiques does not offer international shipping.
Orders placed with shipping addresses outside the United States cannot be processed.
Shipping Cost
We are pleased to offer: Free Standard Shipping on all orders.
There are no additional shipping charges during checkout for eligible orders shipped within the United States.
Order Processing Time
All orders are processed within: 1–3 business days after payment confirmation.
Our team carefully checks, prepares, and packages each item before shipment. For fragile products such as planters and decorative pieces, additional care may be taken during packaging to help ensure safe delivery.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Method & Delivery Time
All orders are shipped using: Delivery Carrier: UPS
Estimated delivery time: 3–7 business days after your order has been shipped.
Please note that actual delivery times may vary depending on your location, weather conditions, holidays, carrier delays, or other circumstances outside of our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your UPS tracking number.
You can use the tracking information to monitor your package status.
Packaging & Product Protection
At Austin Style Boutiques, we take extra care when preparing your order.
For products such as: Greeting cards, Planters, Decorative home pieces, Gift packaging items, we use appropriate packaging methods to help protect your items during transportation and ensure they arrive in good condition.
Delivery Issues
If your order arrives damaged, incomplete, or you experience any delivery-related issues, please contact us within 7 days of delivery.
Please provide:
- Order number
- Photos of the package and product
- Details of the issue
Our customer support team will review your request and assist you with the next steps.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Please verify your:
Full name
Shipping address
Apartment or unit number
Contact information
Austin Style Boutiques is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Order Changes & Cancellations
If you need to change or cancel your order, please contact us as soon as possible.
Requests can only be accepted before the order has entered the shipping process.
Once an order has been shipped, it cannot be canceled and must follow our Return & Refund Policy.
Contact Us
Store name: Austin Style Boutiques
Address: 11416 N FM 620, Austin, TX 78726 United States
Phone: +1 (512) 243-7619
Email: info@austinstyleboutiquesstore.com
Business Hours: Central Time (CT)
Monday – Friday: 10:30 AM – 6:30 PM
Saturday – Sunday: 11:00 AM – 7:00 PM